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	Click to view Braintrove article: Perform a Case-Insensitive String Comparison without Using Translate() Written by Gregory Scot Collins Thursday, 20 August 2009, 7:21 PM Products: InfoPath and Office Hidden in undocumented optional parameters of an extended function, there is a way to perform a case-insensitive string comparison without the need for the translate() function. Perform a Case-Insensitive String Comparison without Using Translate()
	Click to view Braintrove article: Force a Field Value to a Boolean Using Rules Written by Gregory Scot Collins Wednesday, 29 July 2009, 9:42 AM Products: InfoPath and Office Custom data validation is not available for fields bound to a secondary data source making it a challenge to validate to a specific data type. Using rules you can force a field value to a Boolean. This is especially useful when standardizing unconventional Boolean values copyied from a secondary data source. Force a Field Value to a Boolean Using Rules
	Click to view Braintrove article: Quickly Crop to a Shadow Written by Gregory Scot Collins Friday, 29 May 2009, 8:55 AM Product: Photoshop Learn how to crop to a shadow perfectly in a few seconds without the need to fuss with zoom and look for slight color variations. Quickly Crop to a Shadow
	Click to view Braintrove article: Sum Repeating Time Values Written by Gregory Scot Collins Tuesday, 14 April 2009, 2:33 PM Products: InfoPath and Office Sum time values in a repeating structure by converting them to seconds, and then display the results as seconds, minutes or hours. Sum Repeating Time Values
	Click to view Braintrove article: Preview and Open Forms after Upgrading to Internet Explorer 8 Written by Gregory Scot Collins Friday, 10 April 2009, 12:29 PM Products: InfoPath, Internet Explorer, Office, Visual Studio, Visual Studio Tools for Applications, Visual Studio Tools for Office and Windows After upgrading to Internet Explorer 8 you might find that you can no longer preview or open your managed code forms. There is an easy solution to this. Preview and Open Forms after Upgrading to Internet Explorer 8

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	Click to view Braintrove article: Pass Query String Parameters to an ASP.NET Xml Control Written by Gregory Scot Collins Friday, 19 May 2006, 5:19 PM Product: ASP.NET Use the Page_Load method of your ASPX page to attach a list of parameters to your asp:Xml control that will be passed through to your XSL transform. Pass Query String Parameters to an ASP.NET Xml Control
	Click to view Braintrove article: Access a Method in a Master Page with Code-Behind Written by Gregory Scot Collins Friday, 16 June 2006, 7:09 AM Product: ASP.NET Write code for pages with code-behind to access a method in an immediate or parent master page from a content page. Access a Method in a Master Page with Code-Behind
	Click to view Braintrove article: Prevent Namespace Prefixes from Being Copied to the Output Written by Gregory Scot Collins Monday, 1 May 2006, 7:18 AM Products: HTML, JavaScript, XML, XPath and XSLT The extra namespace prefixes required to transform XML are not always desirable on the output. This article describes a technique for excluding specific namespace prefixes from the output. Prevent Namespace Prefixes from Being Copied to the Output
	Click to view Braintrove article: Create Groups in a Drop-Down List Box Written by Gregory Scot Collins Saturday, 17 June 2006, 5:57 AM Products: CSS, FireFox, HTML and Internet Explorer Create grouped option-sets in your drop-down list boxes, each with its own non-selectable header. Create Groups in a Drop-Down List Box
	Click to view Braintrove article: Change the Default Action of the Power Button on the Windows Vista Start Menu Written by Gregory Scot Collins Friday, 8 December 2006, 5:30 AM Product: Windows In Windows Vista, you can change the default action for the power button on the Start menu, as well as for other power events, in the advanced power settings. Change the Default Action of the Power Button on the Windows Vista Start Menu

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	Click to view Braintrove article: Install Windows 7 Beta onto a Virtual Machine Written by Gregory Scot Collins Wednesday, 25 February 2009, 9:52 AM Products: Virtual Server and Windows Walk through the simple process of installing Microsoft Windows 7 Beta onto a virtual machine with screenshots for every step in the process. Install Windows 7 Beta onto a Virtual Machine
	Click to view Braintrove article: Convert Between Time and Decimal Written by Gregory Scot Collins Friday, 31 October 2008, 7:36 AM Products: Excel and Office While not readily apparent, conversion between time and decimal in Excel is really quite simple. Convert Between Time and Decimal
	Click to view Braintrove article: Configure Lab Color Mode Defaults for Braintrove Articles Written by Gregory Scot Collins Wednesday, 30 April 2008, 10:36 PM Product: Photoshop Make the appropriate changes in a couple of dialog boxes in order to complete the tasks of Braintrove articles involving the Photohshop Lab Color mode. Configure Lab Color Mode Defaults for Braintrove Articles
	Click to view Braintrove article: Permanently Change the Default Styles for New Word Documents Written by Gregory Scot Collins Wednesday, 18 February 2009, 4:54 PM Products: Office and Word Using this surprisingly simple technique, you can quickly change the way that all newly created Microsoft Word documents look. Permanently Change the Default Styles for New Word Documents
	Click to view Braintrove article: Use the Eyedropper Tool to Pick a Color From Anywhere Written by Gregory Scot Collins Tuesday, 4 March 2008, 8:59 AM Product: Photoshop While not very discoverable, Photoshop already has the ability to pick a color from anywhere on your screen using the Eyedropper tool. Use the Eyedropper Tool to Pick a Color From Anywhere

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Correct the FTP Directory for Downloading Signature Updates

Page 1 of 2

Written by Gregory Scot Collins

Wednesday, 6 December 2006, 6:37 AM

This article has been tested to work with the following products and versions. No guarantee of compatibility, with or without modification, is offered for products or versions other than those listed.

eTrust Antivirus 7.0 (Computer Associates)

IN THIS ARTICLE:

If you use Computer Associates eTrust Antivirus 7, you are in danger of having your computer infected by the more recent viruses. In the last quarter of the year 2006, you might have noticed (or maybe you didn't notice) that your software has been failing to download the current virus signatures and engine updates. Attempting to update, you receive results like those shown in Dialog 1:

Dialog 1. Failed to update signatures due to an extended error.

Because this dialog closes automatically, most users would never even notice that a failure just occurred. However, if you were reading the text, you discovered that there was an error and that your virus signatures and engine updates failed to download, leaving you exposed to new viruses.

Check the eTrust Antivirus log

If you followed the instructions in the dialog, you checked the log to see what error occurred. You can check your log file by doing the following:

Launch eTrust Antivirus.
Choose Log Viewer from the View menu.
In the left-hand pane, select Distribution Events.
In the bottom-right-hand pane, scroll down to locate the entries marked as Critical in the Type column. These will have an icon of a red circle with a white exclamation mark.
In the Description column you will see the following message:

Internet error message 500 /pub/inoculan/ftpav2003/Siglist.txt: No such file or directory.

Attempting to navigate in your Web browser to the FTP site and directory shown in Dialog 1, you quickly discover that the directory, in fact, no longer exists. Navigating to the directory one level higher we find that the inoculan directory does exist and that it contains a single subdirectory: scaneng. Opening the scaneng directory, we discover the required files with current dates. Apparently Computer Associates decided to restructure their FTP site, effectively breaking your ability to update your virus signatures, and thus rendering your scanner useless.

CONTINUED: Update the signature download directory

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		List of Figures
	Dialog 1 - Failed to update signatures due to an extended error.
	Dialog 2 - Correcting the Remote Path to the signature updates.
	Dialog 3 - Successful update of the virus engines and signatures.

		Article Tags
	Antivirus Download eTrust FTP inoculan scaneng Scanner Siglist.txt Signatures Update Virus

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