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	Click to view Braintrove article: Locate Conditional Formatting and Custom Validation in InfoPath 2010 Written by Gregory Scot Collins Wednesday, 30 June 2010, 4:03 PM Products: InfoPath and Office InfoPath 2010 moved and changed accessibility for a number of features. Some of the most common of these are conditional formatting and custom data validation. Learn how to access them in their new home. Locate Conditional Formatting and Custom Validation in InfoPath 2010
	Click to view Braintrove article: Conditionally Display Different Values In a Single Expression Box Written by Gregory Scot Collins Saturday, 20 March 2010, 8:24 PM Products: InfoPath and Office Using a special little-known XPath expression you can display multiple values in a single expression box rather than in multiple expression boxes with conditional formatting. Conditionally Display Different Values In a Single Expression Box
	Click to view Braintrove article: Create a Button With a Blank Label Written by Gregory Scot Collins Saturday, 20 March 2010, 7:04 PM Products: InfoPath and Office InfoPath 2007 no longer allows you to have a blank label for buttons?useful for creating picture buttons. Discover this easy way to work around this issue. Create a Button With a Blank Label
	Click to view Braintrove article: Create Shared Rules Written by Gregory Scot Collins Monday, 15 March 2010, 12:41 PM Products: InfoPath and Office Avoid the maintenance nightmare of having multiple controls with the same set of rules with this simple trick that allows you to share rules between controls. Create Shared Rules
	Click to view Braintrove article: Perform a Case-Insensitive String Comparison without Using Translate() Written by Gregory Scot Collins Thursday, 20 August 2009, 7:21 PM Products: InfoPath and Office Hidden in undocumented optional parameters of an extended function, there is a way to perform a case-insensitive string comparison without the need for the translate() function. Perform a Case-Insensitive String Comparison without Using Translate()

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	Click to view Braintrove article: Access a Method in a Master Page with Code-Behind Written by Gregory Scot Collins Friday, 16 June 2006, 7:09 AM Product: ASP.NET Write code for pages with code-behind to access a method in an immediate or parent master page from a content page. Access a Method in a Master Page with Code-Behind
	Click to view Braintrove article: Pass Query String Parameters to an ASP.NET Xml Control Written by Gregory Scot Collins Friday, 19 May 2006, 5:19 PM Product: ASP.NET Use the Page_Load method of your ASPX page to attach a list of parameters to your asp:Xml control that will be passed through to your XSL transform. Pass Query String Parameters to an ASP.NET Xml Control
	Click to view Braintrove article: Prevent Namespace Prefixes from Being Copied to the Output Written by Gregory Scot Collins Monday, 1 May 2006, 7:18 AM Products: HTML, JavaScript, XML, XPath and XSLT The extra namespace prefixes required to transform XML are not always desirable on the output. This article describes a technique for excluding specific namespace prefixes from the output. Prevent Namespace Prefixes from Being Copied to the Output
	Click to view Braintrove article: Create Groups in a Drop-Down List Box Written by Gregory Scot Collins Saturday, 17 June 2006, 5:57 AM Products: CSS, FireFox, HTML and Internet Explorer Create grouped option-sets in your drop-down list boxes, each with its own non-selectable header. Create Groups in a Drop-Down List Box
	Click to view Braintrove article: Configure IIS 7 for Custom Error Pages Written by Gregory Scot Collins Tuesday, 31 July 2007, 9:32 PM Product: Internet Information Services Viewing custom error pages on your local computer requires configuring IIS to know about your error page. In IIS 7 you must also configure it to return custom error pages locally. Configure IIS 7 for Custom Error Pages

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	Click to view Braintrove article: Convert Between Time and Decimal Written by Gregory Scot Collins Friday, 31 October 2008, 7:36 AM Products: Excel and Office While not readily apparent, conversion between time and decimal in Excel is really quite simple. Convert Between Time and Decimal
	Click to view Braintrove article: Install Windows 7 Beta onto a Virtual Machine Written by Gregory Scot Collins Wednesday, 25 February 2009, 9:52 AM Products: Virtual Server and Windows Walk through the simple process of installing Microsoft Windows 7 Beta onto a virtual machine with screenshots for every step in the process. Install Windows 7 Beta onto a Virtual Machine
	Click to view Braintrove article: Create a Drop Cap Using CSS Written by Gregory Scot Collins Tuesday, 29 August 2006, 5:31 PM Products: CSS, FireFox, Internet Explorer and Opera Create elegant drop caps for text paragraphs in your HTML pages. Create a Drop Cap Using CSS
	Click to view Braintrove article: Enable Themes in Windows Server Written by Gregory Scot Collins Monday, 31 March 2008, 3:25 PM Product: Windows Server Consumer versions of Windows have great themes. These themes are available to Windows Server too, but must be enabled before you can enjoy them. Enable Themes in Windows Server

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Stop Outlook Sending Mail to Unintended Recipients

Written by Gregory Scot Collins

Monday, 30 June 2008, 5:42 PM

This article has been tested to work with the following products and versions. No guarantee of compatibility, with or without modification, is offered for products or versions other than those listed.

Office 2007 (Microsoft)
Outlook 2007 (Microsoft)
Outlook Connector 12 (Microsoft)
Ghost 14 (Norton)

IN THIS ARTICLE:

Something strange started happening with Outlook 2007. I would type in addresses of people I wanted to email, but when I sent the email I found that the recipients never got it. Sending again I found that they still didn’t get the email. Looking in my sent items I found that the wrong address was listed on the email. So I sent it to them one more time and then immediately checked my sent items, only to find that Outlook once again sent it to the wrong person—very strange!

The issue

Besides my regular Microsoft Exchange account, I use Outlook Connector to have Outlook manage my MSN and Hotmail accounts. I also run Norton Ghost 14. Recently, I needed to make a questionable change to my system, so I used Ghost to backup my system and then made the change. After concluding that the change was undesirable, I used Ghost to restore my system back to the previous state.

When the restore completed, everything seemed to work except that Outlook couldn't open the mailboxes and needed to regenerate them. After that, my Outlook Connector accounts started sending to unintended recipients—though not all the time, just for certain recipients. Also, if I clicked the TO button and selected the address directly from the Address Book for that account, instead of using the auto-resolved name, Outlook sent the email to the intended recipient. Deleting the auto-resolved names from the list and having Outlook regenerate them didn’t fix the issue.

The solution

It turns out that the Outlook nickname database got corrupted either during the system restore or during the regeneration of the mailboxes. This was easily resolved with a few simple steps, after which Outlook once again sent the emails to the intended recipients. Here’s what you need to do if this has happened to you.

Use the following steps to regenerate the Outlook nickname database in Windows Vista

Exit Outlook to release the lock it has on the nickname files.
Click the Start button or on your desktop.
Press F3 to start a new search.
Open the Advanced Search box.
Select Computer in the Location drop-down list.
Select the Include Non-Indexed, Hidden, and System Files check box.
Type *.nk2 into the Name box, and then press Enter.
Delete or rename the file(s).
Launch Outlook.

Use the following steps to regenerate the Outlook nickname database in Windows XP

Exit Outlook to release the lock it has on the nickname files.
Launch Windows Explorer.
Choose Folder Options from the Tools menu.
On the View tab, select Show Hidden Files and Folders in the Advanced Settings area, and then click OK.
Click Search, and then click All Files And Folders.
Select My Computer in the Look In drop-down list.
Type *.nk2 in the All Or Part Of The File Name box, and then press Enter.
Delete or rename the file(s).
Launch Outlook.

Copyright ©2008 Braintrove. All rights reserved. This material may not be copied, published, broadcast, rewritten or redistributed. You may, however, use the techniques, along with any associated code and files in your development. This material is provided "AS IS" without warranty of any kind. You accept full responsibility and liability for any and all results associated with use of this material.

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Copyright © 2006-2010 Braintrove. All rights reserved. Braintrove, braintrove.com, and the Braintrove logo are trademarks of Gregory Scot Collins in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.